Order Info/Pick-Up Schedule/Delivery Options
Thanks for your interest in shopping with Sleepyhead Mattress and Furniture. We make every opportunity to provide easy ordering and pick-up/delivery of your items. Please adhere to the following notice on how orders are processed:
1. Our ordering process is completed on a 7 day rotating schedule and all orders must be placed by Friday 2:00pm EST.
2. Orders must be received by Friday 2:00pm EST to be available for pick-up/delivery the following WED after 2:00pm EST.
3. Any cancelled order will incur a 20% restocking fee. NO EXCEPTIONS!
4. You must present the PRINTED ORIGINAL invoice, an I.D. and the credit card used to make the transaction to pick-up an online order.
5. You have 14 days to pick-up an online order. After the 14th day your order will be cancelled and a 20% restocking fee will be processed before a refund is issued. NO EXCEPTIONS!!!
6. No item can be returned for refund or in-store credit once picked up from our location. Please inspect ALL MERCHANDISE before leaving the premises.
7. If an item is found to be "damaged" upon inspection it must remain in the store until the replacement is received and given. We do not deal in used furniture and any item that is used by the customer for any amount of time is considered to be used and does not have the same value and will be treated as such, regardless of the issue or cause of damage.
8. ALL SALE MERCHANDISE IS A FINAL SALE AND NO REFUNDS OR EXCHANGES WILL BE GIVEN!
Delivery is available for the local are only. Fayette, Jessamine, Woodford, Scott, Madison, and Bourbon Counties.
FEE SCHEDULE AS FOLLOWS:
0-2.5 miles (FROM STORE) = Free
Georgetown, Richmond, Paris, Versailles, Nicholasville = $39.99
BEDROOM FURNITURE: $49.99/Lexington $69.99/Georgetown, Richmond, Paris, Versailles, Nicholasville
LIVING ROOM/DINING ROOM FURNITURE: $39.99/Lexington $59.99/Georgetown, Richmond, Paris, Versailles, Nicholasville
And remember, PICK UP IS ALWAYS FREE!!!